How does the AI pixel art generation work?

Our AI analyzes your uploaded photo and transforms it into pixel art using advanced image processing. You can choose from different styles and the AI adapts the pixelation to highlight the most important features of your image.

What image formats can I upload?

We accept JPG, PNG, and WebP images. For best results, use high-resolution photos with good lighting and a clear subject.

How long does shipping take?

Orders are printed on demand and typically ship within 5-7 business days. Delivery times vary by location, usually 3-7 days within Europe.

What is the t-shirt quality?

We use premium 100% organic cotton t-shirts (180 g/m²) with direct-to-garment (DTG) printing for vibrant, long-lasting colors that won't fade or crack.

Can I return or exchange my order?

Yes! We offer returns within 14 days of delivery. Since each shirt is custom-made with your unique design, we can only accept returns for defective items or printing errors.

Privacy Policy | PxlTshirt

Last updated: 2/13/2026

Controller

The controller responsible for data processing on this website is [PARTNER GMBH NAME].

[PARTNER GMBH NAME]
[STRASSE HAUSNUMMER]
[PLZ] [STADT]
hello@pxltshirt.com

Data we collect

Image data

Uploaded images are processed to generate pixel art.
Images are stored temporarily for processing.
Generated pixel art is stored for your order.

Order data

Name, address, and email for shipping.
Payment information is processed by our payment provider.

Technical data

IP address for rate limiting, fraud prevention, and security audits.
Browser and device information for session management.
Cookies (essential only) for user sessions (no tracking cookies).

Email verification

When placing a pre-order without being logged in, we send a verification email (Double-Opt-In).
Verification tokens are stored for up to 30 minutes until confirmed.
IP address and browser info are logged with verification requests for security.

Legal basis

Performance of a contract (processing orders).
Legitimate interest (security and improvement).
Consent (marketing and optional cookies).

Your rights

Right to access your data.
Right to correction or deletion.
Right to withdraw consent.

Data sharing

**Hetzner Cloud** (Germany): Hosting and infrastructure for website and databases
**Google Cloud** (USA/SCC): Gemini 2.0 Flash (image analysis) and Imagen 4.0 (pixel art generation)
**PixLab** (USA/SCC): AI-powered background removal and image optimization (optional, can be disabled)
**Local Server Storage** (Germany): All images stored on our Hetzner server
**Stripe** (USA/EU): Payment processing and secure card data handling
**United Domains** (Germany): Email delivery via SMTP
**Print-on-Demand Provider**: Shipping provider for physical products

We do not sell your personal data. All data transfers to the USA are protected by EU Commission Standard Contractual Clauses (SCCs).

AI processing

We use AI to generate pixel art from your images.
Images are processed by third-party AI providers (Google Cloud for generation, optionally PixLab for background removal).
Data sent to AI providers is used only for processing and is not stored permanently.
Background removal can alternatively be performed locally in your browser without sending data to external servers.

Security

We use SSL encryption.
Access controls are in place.
Regular security audits.

Cookies

We use cookies to ensure the website functions properly and to analyze traffic.

Data retention

Order data: 10 years (German tax law requirement).
User profiles and pixel art: 90 days of inactivity, then deleted with 7 days warning email.
Anonymous/unselected images: 3 days, then automatically deleted.
Session data: 24 hours (anonymous) / 30 days (logged in with 'Remember Me').
Email verification tokens: 30 minutes.
Account restoration: You can restore your account within 30 days after deletion using your restore token.
Data export: Before deletion, you receive an export package with all your data (pixel arts, orders, profile).

International data transfers

Data may be processed outside the EU/EEA (Google Cloud, Cloudflare, Stripe).
We use EU-approved Standard Contractual Clauses (SCCs) to protect your data.
Technical measures: TLS encryption during transmission and storage.
Google Cloud and Cloudflare comply with EU-U.S. Data Privacy Framework where applicable.
Your data is used only to fulfill the service (image generation, storage, shipping).

Children

Our service is not directed to children under 16.

Changes to policy

We may update this policy from time to time.

Contact

[PARTNER GMBH NAME]
[STRASSE HAUSNUMMER]
[PLZ] [STADT], Germany
Email: hello@pxltshirt.com

Complaints

You have the right to lodge a complaint with a supervisory authority.

Creator rewards

If you participate in our creator reward program:

We track sales of your designs.
We issue vouchers based on sales.

Data processed

Sales data linked to your account.
Voucher codes issued.

Processing is based on the performance of the reward program contract.